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For help troubleshooting issues with cast, please refer to the
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Mirroring Quality Details
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Video Smoothness
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Video Quality
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Audio Quality
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What content/URL were you casting?
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Are you able to see your Chromecast by going through the
setup flow?
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Yes
No
Did not try
Do you have any special VPN, proxy, firewall, or NAS software
installed?
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No
Not sure
Which of the following best describes your network?
PC and Chromecast on the same Wi-Fi network
PC and Chromecast on different Wi-Fi networks (e.g. 2.4GHz
vs. 5GHz)
PC is wired and Chromecast is on Wi-Fi
Your Chrome version, operating system version, Cast settings,
mirroring performance stats, and communication channel diagnostic
logs will be submitted in addition to any information you choose to
include above. This feedback is used to diagnose problems and help
improve the feature. Any personal information you submit, whether
explicitly or incidentally, will be protected in accordance with our
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may use feedback that you provide to improve any Google product or
service.